Tuesday, May 28, 2013

Domestic TV's versus Commercial Grade Panels

Do you need to pay for the difference?


When it comes to choosing an LCD or LED display/panel for your premises, there are clearly two options, being a commercial grade panel or Domestic/Consumer version. To look at, they may seem the same, however like all things, there are several important differences to consider before you charge off to you local retailer.

The  differences between the two types of displays are summarised below.
  • Image compatibility & resolutions
  • Mounting options & orientations
  • Suitability of environment
  • Operating hours & heat management
  • Audio & video inputs
  • Integration with a larger system or control via a third party control system.
  • Interconnectivity to/from "video walls"
  • Boot up/power up modes
  • Brightness levels

Image compatibility & resolutions

Commercial
Designed specifically for compatibility with PCs and AV standards.
Most models recognize all PC resolutions in addition to TV/video resolutions.
Domestic
Most are designed specifically for TV/video formats with very limited PC resolutions.

Mounting options & orientation

Commercial
Most support VESA mounting configurations and can be oriented in a variety of angles including: horizontal, vertical and in some cases angles in between.
Domestic
Newer screens support VESA mounting configurations do to the popularity of wall mounting screens, however not all do and in some cases additional hardware may be required Portrait orientation mounting is typically not available with domestic/consumer grade models.

Suitability of environment

Commercial
include ways to protect controls in a public environment including the ability to lock out the use of button on the actual panel or use of the manufacturer remote control.
Domestic
No ability to lock display control

Operating hours & heat management

Commercial
Commercial grade flatscreens are built with heavy-duty parts and components designed to handle the wear and tear. Along with an increased resistance to deterioration, these high-quality parts also extend the lifespan of commercial screens far beyond that of consumer models, something that is critically important when one considers the difference in operating hours between the two. 
Commercial screen models are now being designed specifically for extended-use applications and some also include features such as enhanced burn-in protection and cooling mechanisms.


Domestic
Consumer screens in people's homes are turned on anywhere from one to eight hours a day, and serious TV watchers or gamers may even have them on for 12 or more. But, many deployers demand 12-15 hour days out of their screens and locations like airports may never turn the screens off.  Designed to be run as a TV installed into a home would be. Approximately 8-12 hours of daily use would be the maximum recommended amount. I also think that

NB: Since manufacturers build commercial grade screens to last, they also stand behind the production quality of those screens. Many of the top-grade manufacturers will do so by offering a more robust warranty program for their lines of commercial grade screens than they do for consumer grade models.


While Consumer products may have upto 3 years warranty, they usually specify within the documentation that use over and beyond four to six hours a day will void the warranty, whereas the Commercial grade units come with a three year warranty, and covers all the other criteria such as landscape and portrait installations.

Audio & video inputs

Commercial
Most models Include:
Control - IR & RS232 for control by a 3rd party control system
Video - PC, RGBHV on BNC connectors, Composite, S-Video, Component, DVI-D, HDMI
Audio - Option to include or remove speakers
Domestic
-Most models offer:
Control - Infra-Red (IR) control only
Video - PC, Component, Composite, HDMI
Audio - Inbuilt speakers on RCA connectors

Integration with a larger system or control via a third party control system

Commercial
- The majority (if not all) provide bi-directional serial control allowing a third party processor to control the screen. One of the main advantages of using a commercial grade screen with a third party control system is the ability to switch directly to an input source on command or when an input is sensed.
Domestic
- While domestic LCD screens can be used to integrate with larger systems, it is much more 'clunky' as most of the time, inputs can only be selected by via scrolling through all the inputs until the appropriate one is available.

Interconnectivity to form "video walls

Commercial
Not all commercial screens support interconnecivity but generally the top models support this ie NEC's tilematrix mode. This special mode allows many screens to be connected together through their cabling systems and be treated as one big screen.

Domestic
...they just don't support it natively. If you want multiple screens to be treated as one big screen, you are going to have to supply Computers that have multiple video ports and connect them virtually through the software drivers.

Boot up / power on mode

Commercial
Can be configured, but generally the default mode is to start automatically. ie... if the power goes off, you can expect these panels to start back up and display your content without human interaction.

Domestic
Are generally the opposite, any power loss generally means any restart is in 'standby mode' and someone will need to push the on button.

Brightness

Commercial
Have models that they call in the trade as 'high brights', which are generally models that are 700lumens / Nits, and are required for locations that face outdoors ie shop windows

Domestic
Are around the 350 to 500 lumen levels

While this is a good list and should help you justify the right investment, it's not the definitive list, and I'm sure there are other reason, but it should give you an idea on why Commercial Panels are more expensive and why they exist in the market. 

As most things these days, they cost more, because they do more. It's up to you to decide on what you need.

Viv
.

Sunday, May 5, 2013

RMG Networks Completes Acquisition of Symon Communications


RMG Networks Completes Acquisition of Symon Communications



Congratulations to Garry and his team. Now listing on the NASDAQ.
eyemagnet partnered with RMG Networks to deliver a broadcast television solution a couple of years ago.
Great for the industry.. I hope they are watching eyemagnet!.. lots coming in our new product line up!

PT


More eyemagnet coverage - iPads!

Retail Magazine May 2013

Getting good coverage of our iPad installation.

The iPad installations are becoming a large part of our retail solutions.
The feedback from customers and users is impressive.

Our video content management in conjunction with our eyemagnet media portal browser is providing a secure and easily managed customer experience.

PT


 

Sunday, March 31, 2013

Wednesday, March 20, 2013

Retail Magazine Article

Great article in the NZ Retail Magazine.

"A large "muti-cast" network connects the exterior display to the numerous interior digital screens - including iPads to synchronise "pixel perfect content across a range of screens.
"This is very unique from a technology perspective in retail"

Video and Audio content content is delivered by eyemaganet's "Blackeye" cloud based content management systems that includes television programming."

Rather than being an afterthought, Paul says eyemagnet's involvement from the start of the project was refreshing. "Thats why we really enjoy working with Westpac and the Queen St branch is a magnificent showcase."


Great to see eyemagnet are getting the recognition in the market for a world first in Retail Banking!





Monday, December 31, 2012

Westpac technology creates impressive customer experience for all




Westpac branches throughout New Zealand are embracing unique technology to provide a retail television network to its customers, including interactive touch screens and children's television programming from the home-grown series, the WotWots.

New Zealand-founded company eyemagnet Limited is supplying Westpac's Retail Television service (screen and audio experiences).

eyemagnet technology provides a scalable, interactive, television network, delivered and managed via the web. The network enables Westpac to deliver interactive touch and social TV applications, Multi cast IPTV to video walls, kiosks, integrated broadcast television and audio content to branches.

eyemagnet operates the largest retail television networks in New Zealand. The company has also expanded to Silicon Valley and deliver their total mobile interactive venue experience to US customers.

Embracing creativity and innovation, particularly in a New Zealand context, eyemagnet has also teamed up with Pukeko Pictures, a business partnership between Academy Award winner Richard Taylor the co-founder and creative lead of Weta Workshop, as well as internationally acclaimed author and children's television creator, Martin Baynton.

Pukeko Pictures has created the enchanting pre-school series, the WotWots, which follow the adventures of siblings from outer space, SpottyWot and DottyWot.

The benefit to Westpac customers is that eyemagnet's agreement with Pukeko Pictures enables them to jointly provide the WotWots to branches for display on their retail television children's channel. The locally developed content was chosen for its relevance to New Zealand children when visiting a Westpac branch.

The eyemagnet team